Contact Us

Contact Us

Need help reporting a scam or have questions about our platform? Our team is here to assist you 24/7 with scam prevention and victim support.

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Emergency Scam Victim Support

If you've been a victim of a scam, act immediately. Contact your bank first, then reach out to us for guidance.

Contact Information

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Headquarters

International House, 12, Constance Street,
London, E16 2DQ

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Email

contact@traceport.com

Support Hours

Emergency contact: 24/7
General Inquiries: Mon - Fri, 9:00 AM - 6:00 PM

Send us a Message

Phone

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Frequently Asked Questions

How quickly do you respond to scam reports?

We prioritize scam reports and typically respond within 2-4 hours. Emergency victim support is available 24/7 through our hotline.

Can I report a scam anonymously?

Yes! You can report scams anonymously. We protect your identity and only share necessary information with authorities for investigation purposes.

What information should I include when reporting a scam?

Include as much detail as possible: scammer contact info, screenshots of conversations, transaction details, dates, and any other evidence. The more information, the better we can help.

Do you work with law enforcement?

Absolutely! We collaborate with financial authorities, law enforcement agencies, and regulatory bodies worldwide to investigate and shut down scam operations.

Can you help me recover money lost to a scam?

While we can't guarantee recovery, we provide guidance on the best steps to take, connect you with authorities, and help document your case for potential recovery efforts.

How can I contribute to the community?

You can contribute by reporting scams, sharing your experiences, helping verify reports, participating in discussions, and spreading awareness about scam prevention.